Privacy Policy

Information We Collect

When you contact us through our website, request a free inspection, or submit a form, we collect personal information you provide directly — including your name, email address, phone number, and property address.

We may also collect non-personal information automatically, such as your browser type, IP address, pages visited, and time spent on our site. This information is used solely to improve our website and services.

How We Use Your Information

We use the information you provide to respond to your inquiries, schedule inspections and services, send appointment confirmations and follow-up communications, and improve our services.

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections to inaccurate information, and withdraw consent for certain uses of your information.

To exercise these rights, please contact us at info@moldremediationpros.ca. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@moldremediationpros.ca or call (343) 297-1733.